Head of Operations

Recruiter

Professional Career Services

Job Ref

CR 18769 - HEAD OF O..

Date posted

Friday, June 19, 2026

Location

Johannesburg, South Africa

Salary

R40 000 – R50 000 CTC

SUMMARY

HEAD OF OPERATIONS

POSITION INFO

Employer Description Shopfitting specialist and fit out company Job Description Reporting to the Director, the Head of Operations will

• Oversee and manage daily business operations to maximize efficiency, productivity and profitability across the organization.
• Develop, implement and monitor strategic operational processes to support business objectives and sustainable growth.
• Prepare, manage, and control departmental and organizational budgets to ensure effective financial performance.
• Lead, mentor and supervise staff, fostering a high-performance culture and ensuring alignment with company goals.
• Ensure compliance with all relevant regulatory, legal, health, safety and company policy requirements.
• Analyze and optimize workflows, systems and operational procedures to improve performance and resource utilization.
• Coordinate activities across all departments to ensure seamless operations and effective communication.
• Monitor key performance indicators (KPIs) and operational metrics, implementing corrective actions where necessary.
• Identify opportunities for process improvements, cost reductions and operational efficiencies.
• Support executive management in strategic planning, business development initiatives, and organizational decision-making.
• Manage operational risks and implement controls to safeguard company assets and business continuity.
• Drive continuous improvement initiatives to enhance service delivery, customer satisfaction and overall business performance. Qualifications Relevant business or operations management qualification Skills 4-6 years' experience in a production, manufacturing or equivalent management role handling furniture production, fit-out, shopfitting, expos or similar Microsoft 365 Project Management tracking system experience