DESPATCH ASSISTANT

Wang On Fibres, a manufacturing company based in Krugersdorp, is looking for a reliable, hands-on and organised Despatch Assistant to join our Despatch Department.

The successful candidate will provide direct support to the Despatch Operations Supervisor and assist with the day-to-day coordination of warehouse, stock, loading, transport and despatch activities.

KEY RESPONSIBILITIES

• Assist with the daily coordination of despatch and warehouse activities.
• Assist with receiving, checking and recording stock and ensuring quantities correspond with the relevant documentation.
• Check goods received and dispatched to ensure that quantities are correct and goods are not damaged.
• Assist with stock control and ensure goods are placed in the correct designated areas.
• Assist with preparing and checking customer orders prior to dispatch.
• Ensure the correct goods and quantities are loaded for each delivery.
• Assist with loading and offloading of goods when required.
• Assist with packing, labelling, securing and preparing goods for dispatch.
• Assist with coordinating drivers, forklift drivers, loaders and packers as instructed by the Despatch Operations Supervisor.
• Assist with scheduling and tracking deliveries and report delays or problems to the Operations Supervisor.
• Complete and maintain trip sheets, loading sheets, work orders and other despatch documentation.
• Update and maintain POD records and follow up on outstanding Proof of Delivery documents.
• Assist with stock counts and report shortages, discrepancies, damages or other stock-related issues.
• Assist with stock-related queries and provide accurate information when requested.
• Assist with vehicle inspections and report any defects or maintenance requirements.
• Assist with monitoring vehicle utilisation, fuel usage and driver productivity.
• Maintain accurate records and filing relating to despatch, stock and transport activities.
• Maintain good housekeeping and ensure that warehouse and loading areas remain safe and organised.
• Assist with toolbox talks and the communication of operational procedures.
• Assist with investigating loading errors, damages, delays and stock discrepancies.
• Perform any other reasonable duties as instructed by the Despatch Operations Supervisor or Management.
• Ensure compliance with company policies, procedures, health and safety requirements and operational instructions.

REQUIREMENTS

• Minimum Grade 12 / Matric or equivalent.
• Minimum 3 years' relevant experience in despatch, warehouse, logistics or a similar environment.
• Previous experience in a despatch function is essential.
• Good understanding of warehouse, stock control and despatch processes.
• Computer literate and proficient in Microsoft Excel and Outlook.
• Experience with administrative systems, record keeping and filing.
• Good communication skills and fluent in English.
• Good attention to detail and accuracy.
• Must be able to work under pressure and meet deadlines.
• Must be able to work independently as well as part of a team.
• Must be comfortable working in a hands-on warehouse/manufacturing environment.
• Must be reliable, punctual and willing to take responsibility.
• A valid driver's licence will be an advantage.

PERSONAL ATTRIBUTES

We are looking for someone who is:

• Hands-on and proactive.
• Reliable and responsible.
• Organised and detail-oriented.
• Able to work under pressure.
• A good communicator.
• A team player.
• Able to work with drivers, warehouse employees and management.
• Willing to assist wherever operationally required.

TO APPLY

Please submit your CV to: Sign in to view email

Only shortlisted candidates will be contacted.