Senior HR Manager

Role Overview

The Senior HR Manager serves as a strategic HR partner, driving people initiatives that align with business objectives. This role leads end-to-end HR operations, supports leadership teams, and champions a high-performance, inclusive workplace culture.

Key Responsibilities

Strategic HR Partnership

• Partner with senior leadership to develop and execute people strategies aligned with business goals
• Provide data-driven HR insights to support workforce planning and decision-making
• Lead organizational design and change management initiatives

Talent Acquisition & Management

• Oversee full-cycle recruitment strategies for mid-to senior level roles
• Collaborate with Recruitment Managers to align hiring profiles with business needs
• Drive succession planning and internal mobility programs

Employee Relations & Engagement

• Manage complex employee relations cases with fairness and compliance
• Champion engagement initiatives that reinforce a positive employee experience
• Act as a trusted advisor to managers and employees alike

Performance and Development

• Lead performance management cycles, including goal-setting, reviews and calibration
• Identify learning & development gaps and coordinate targeted programs
• Coach and mentor people managers on HR best practices

HR Operations & Compliance

• Ensure compliance with local labor laws and global HR policies
• Maintain accurate workforce data and produce regular HE reporting
• Continuously improve HR processes for efficiency and scalability

Key Requirements

Education - Bachelor's Degree in HR Business or related field

Experience - 7+ years in HR with 3+ years in senior/managerial capacity

Languages - Fluency in English required: additional languages a plus

Competencies & Skills

• Strong business acumen and strategic thinking
• Excellent stakeholder management and influencing skills
• Data literacy - ability to translate metrics into actionable insights
• Strong knowledge of employment law and HR compliance
• Confident communicator, written and verbal
• Comfortable operating in a fast-paced, global matric environment
• High emotional intelligence and confidentiality

What Success Looks Like (First 12 Months)

• Established trusted relationships with key business stakeholders
• Delivered measured improvements in employee engagement scores
• Reduced time-to-fill for critical roles through structed talent pipelines
• Implemented at least once process improvement across HR operations
• Contributed to a leadership development initiative

Reporting Structure

Reports to: Senior VP