Food Service Assistant - Healthwise

Duties & Responsibilities

• Prepare and present high-quality meals, fast foods, snacks, and sandwiches in accordance with Tsebo standards and client requirements.
• Maintain exceptional food hygiene, safety, and cleanliness standards in line with company policies and statutory regulations.
• Support stock control processes, including stock counts, stock rotation, and minimizing wastage.
• Deliver excellent customer service and build positive relationships with customers and colleagues.
• Ensure all customers are greeted warmly and assisted in a professional, friendly, and courteous manner.
• Consistently provide service excellence in line with Tsebo's customer experience standards.
• Prepare food items efficiently while maintaining quality, consistency, and presentation standards.
• Adhere to loss prevention and stock management procedures to safeguard company assets.
• Comply with Tsebo policies, procedures, and workplace standards of conduct at all times.
• Undertake additional duties within the scope of the role as reasonably required by management

Skills and Competencies

• Strong customer service orientation with a commitment to service excellence.
• Good verbal communication and interpersonal skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Experience in food preparation, food service, or a similar hospitality environment.
• Knowledge of food safety, hygiene, and health and safety regulations.
• Ability to work as part of a team and contribute to a positive work environment.
• Attention to detail and commitment to quality standards.
• Reliable, punctual, and able to follow instructions and procedures.
• Basic stock control and inventory management awareness.
• Professional appearance and positive attitude when interacting with customers and colleagues.

Qualifications

• Matric (Grade 12)