Senior Application Support Engineer (Client Platform)

Our client is seeking a technically strong Senior Application Support Engineer to take ownership of complex client-facing application issues across application code, desktop technologies, server environments and enterprise networks. This is an opportunity for a hands-on technical professional who enjoys solving problems end to end rather than simply escalating them.

Key Responsibilities

• Diagnose and resolve complex application, desktop and server-side technical issues.
• Read and interpret C# code, stack traces, logs and application behaviour.
• Troubleshoot Vue.js and Electron applications, including DevTools, state management, IPC, packaging and auto-update issues.
• Make small, safe fixes within an Angular web application when required.
• Install, configure and troubleshoot .NET console applications across Windows and Linux server environments.
• Investigate firewall, proxy, certificate, allowlisting and network-path issues within enterprise environments.
• Use Azure Monitor and Log Analytics for operational troubleshooting and proactive issue identification.
• Conduct remote installations, technical walkthroughs and troubleshooting sessions with enterprise IT teams.
• Own technical cases through to resolution and improve documentation and troubleshooting processes.

Requirements

• 5+ years' experience in technical support, solutions engineering or platform engineering.
• At least 2 years' client-facing experience.
• Hands-on C# experience with the ability to diagnose application code and stack traces.
• Strong hands-on Vue.js and Electron diagnostic experience.
• Working knowledge of Angular, including components, services, routing and state.
• Comfortable working from the command line in Windows and Linux environments.
• Experience troubleshooting complex enterprise infrastructure and networking issues.
• Proficiency with Azure Monitor and Log Analytics.
• Strong written and verbal communication skills.
• A methodical, ownership-driven approach to technical problem solving.

Only shortlisted candidates will be contacted.

Submit your CV to Sign in to view email or call 021 555 0432.

Visit our website for more exciting career opportunities: https://mspstaffingza.co/

Correspondence will only be conducted with short listed candidates. Should you not hear from us within 4 days, please consider your application unsuccessful.