Production Process Controller

Role Purpose,

• Production Process Monitoring & Control
• Quality Control & First-Time Right Execution
• Standard Operating Procedures (SOPs) Adherence
• Data Recording, Analysis, and Reporting
• Real-Time Line Adjustment and Escalation
• Compliance with GMP, HACCP, ISO, and SHEQ Standards
• Effective Communication & Shift Coordination
• Problem-Solving and Root Cause Identification
• Team Collaboration and Support
• ERP Transaction Input and Material Reconciliation
• Product sampling and laboratory testing
• In-line quality inspection and process monitoring
• Application of food safety and Good Manufacturing Practices (GMP)
• Compliance with KORE and ISO/FSSC standards
• Accurate recording and interpretation of test results
• Identification and reporting of non-conformances
• Support for quality audits and documentation control
• Collaboration with production and quality teams to uphold standards

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Key Duties and Responsibilities,

Process Monitoring and Execution

• Monitor production parameters (speed, fill levels, temperatures, pressures, etc.) and ensure processes run within control limits.
• Conduct in-process checks and adjust machine settings as required to maintain product quality and production targets.
• Follow the production plan and ensure timely reporting of process deviations.

Quality Assurance and Compliance

• Conduct routine quality checks (e.g. fill volume, torque, packaging integrity) and escalate deviations immediately.
• Maintain accurate records of all quality and process checks.
• Ensure adherence to Good Manufacturing Practices (GMP), Food Safety, HACCP, and ISO requirements.

Problem Solving and Escalation

• Respond to alarms, faults, or abnormal process conditions.
• Collaborate with the Process Artisan to address technical or mechanical issues.
• Participate in root cause analysis and implementation of corrective actions.

Operational Documentation

• Complete all production documentation, including checklists, downtime logs, quality forms, and SAP entries.
• Ensure material consumption and reconciliation are accurately recorded in real time.
• Assist the Team Leader in compiling daily shift reports.

Team Collaboration and Support

• Work closely with line Operators, Artisans, Forklift Drivers, and Team Leaders to ensure smooth shift operation.
• Provide input during shift handovers and planning meetings.
• Contribute to continuous improvement initiatives and problem-solving discussions.

Safety and Housekeeping

• Follow all safety procedures and contribute to a safe working environment.
• Identify and report safety hazards or unsafe conditions.
• Maintain high standards of cleanliness and organization at the workstation in line with 5S principles.

KBI

• First-Time Quality (FTQ)
• Line Efficiency and Throughput
• Process Deviations and Non-Conformance Rate
• Waste and Rework Volumes
• Compliance to Quality and Process Audit Findings
• Accuracy of Production Logs and SAP Entries
• Participation in Root Cause and Continuous Improvement Activities
• Safety and Housekeeping Scores

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Skills and Experience and Education,

Education

• Completed tertiary qualification in a Quality or Science-related discipline Food Technology, Chemical Engineering, Production Technology, or related field
• National Certificate or National Diploma in Food Technology, Analytical Chemistry, Biotechnology, or related field
• Preferred: Completed tertiary qualification in a Quality or Science-related discipline
• Certificate in Quality Control, or Process Technology is advantageous

Experience

• Minimum 2–3 years experience in FMCG production or bottling operations
• Quality Control background or experience will have an added advantage
• Experience in process control, production monitoring, or line operations in a high-speed manufacturing environment
• Exposure to quality control systems, and real-time production adjustments
• 1–3 years’ experience in a quality control or laboratory role within FMCG, food, or beverage manufacturing
• Experience working in a certified food safety environment (FSSC, ISO, or equivalent)Exposure to routine in-process and finished product quality testing

Skills

• Good understanding of manufacturing processes and workflows
• Ability to interpret and adjust process parameters and documentation
• Knowledge of food safety, hygiene, and compliance requirements (GMP, HACCP, ISO)Strong attention to detail and ability to follow SOPs precisely.
• Familiarity with SAP or similar ERP systems for production and quality recording.
• Strong verbal and written communication skills.
• Ability to work well under pressure and collaborate across functions.
• Good numerical and data interpretation skills
• Basic laboratory testing and sampling techniques
• Understanding of food safety and quality systems (HACCP, GMP, KORE)
• Ability to operate lab instruments and interpret results
• Knowledge of quality documentation and data integrity principles
• Familiarity with test result recording (manual or digital systems)Strong communication and teamwork skills
• Attention to detail and commitment to quality
• Proficiency in Microsoft Excel and WordBasic understanding of non-conformance and root cause reporting

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General,

All Applications Must Have The Below Documents Attached

• Updated CV
• Highest qualifications

The advert has minimum requirements listed. Management reserves the right to use additional or relevant information as criteria for short-listing. Interested applicants, who meet the above employee specifications, should please apply online.