Store Manager (Retail) - iStore City Bowl, Cape Town

Join South Africa’s Largest Apple Premium Reseller!

iStore is the home of everything Apple and Africa’s largest Apple Premium Reseller. We are looking for a dynamic, people-focused, and results-driven Store Manager to lead our team at iStore in City Bowl.

As the Store Manager, you will be responsible for the day-to-day operations and overall performance of the store. You’ll lead and inspire a team of passionate individuals to deliver exceptional customer experiences, drive sales, and ensure the store reflects the high standards of the Apple brand.

Key Responsibilities

• Lead, mentor, and develop your store team to perform at their best.
• Ensure the store consistently meets or exceeds unit, financial, and developmental targets.
• Maintain an in-depth understanding of Apple products and solutions to create a store synonymous with everything Mac in the eyes of your customers.
• Manage all in-store operations, including staffing, stock, merchandising, and customer experience.
• Collaborate cross-functionally with regional and head office teams.
• Analyse and report on store performance, trends, and customer insights.
• Uphold high standards in visual merchandising and brand representation.
• Drive operational excellence and identify areas for continuous improvement.

Minimum Requirements

• Completed Matric. (Tertiary Qualification would be advantageous)
• Minimum 5 years' experience leading large teams in a high-turnover, complex retail environment.
• Strong leadership and matrix management skills with the ability to drive collaboration across multiple departments.
• Excellent communication and interpersonal skills.
• Proven ability to work in a fast-paced, agile environment while maintaining strategic oversight.
• Demonstrated track record of achieving sales targets and delivering outstanding customer service.
• Strong operational and reporting skills, with experience using data to make informed decisions.

Why Work with Us?

• Be part of a premium brand with global recognition.
• Grow your career in an innovative and supportive environment.
• Lead a passionate team committed to excellence

If you're ready to lead a store that’s more than just retail — one that inspires, educates, and elevates — then apply today!