Senior Process Engineer -12 month contract (Hybrid)

To support the company business units in the analysis, improvement and redesign of core and support

business processes from current state assessments to post-implementation support in order to

deliver an improvement in efficiency, high levels of standardization and straight-through processing

with defined exception management.

• Quantify the problem statement by liaising with stakeholder and Business SMEs

• Conduct a quick ‘dipstick’ test to test the business problem assumptions if there is available data

• Quantify business case by conducting a Value Stream / Pain Point Analysis together with initial

in-depth analysis to validate the business problem

• Improve the Business Process by designing and implementing the solution through:

o Finding new ways to improve the effectiveness and/or efficiency of the organisation

o Evaluating the implications of research findings

o Evaluating alternative methods

o Making a logical evaluation of new ideas and designs

o Designing logical flow-charts or diagrams

o Designing appropriate metrics and feedback mechanisms and appropriate implementation

and sustaining plans and mechanisms

o Conduct BCA risk assessment

• Conduct Rapid Improvement Event (RIE) training for line managers

• Identify RIE using Lean method

• Test and implement RIE

• Track benefits via Performance Improvement Forum

• Gain an understanding of BU/FA KPIs by identifying and analysing the metrics that measure the

business process

• Define processes required and establish appropriate process KPIs

• Sign off metrics for KPIs

• Establish analytics

• Source data from relevant source systems and publish onto Spot Fire or equivalent

• Identify manual process that consume large amounts of time

• Establish automated process designs ensuring that process automation and business activity

monitoring are covered

• Implement automated process design using bank BPM technology

• Conduct in-depth process analysis ensuring that work instructions in the applicable process tool

(ARIS, System Architect, Nimbus) is included

• Model processes as required

• Sign off processes

• Build and maintain professional working relationships with all stakeholders, displaying excellent

abilities to initiate dialogue, listen, advise, influence and negotiate to achieve win-win outcomes

• Initiate meetings with key stakeholders to track progress, manage expectations and ensure

stakeholders’ requirements are delivered

• Preserves relationships despite airing conflicting views and seeks mutual gains when addressing

conflicts

• Anticipates consequences and adapts problem solving based on continual feedback

• Act speedily to resolve problems, queries and complaints

• Adapt communication styles to meet the needs of different audiences

• Demonstrates pride in the organisation’s brand, services and products by consistently delivering

on the brands promise

• Plan and manage own workflow, anticipating obstacles, juggling priorities and following through

on objectives within agreed time-frames and according to quality standards

• Stay relevant and up-to-date with legislations and new development

• Maintain a positive attitude and respond openly to feedback

• Handle stress in ways that do not negatively impact others

• Take ownership of personal career development, leveraging formal and informal opportunities

• Act in an ethical, transparent and morally defensible manner, including highlighting unethical

practices

• Communicate learning’s

• Flag and debate issues constructively

• Contribute to a friendly, co-operative climate in working with others to achieve collective goals

• Be sensitive to others feelings, needs, values, views and attitudes and be courteous and

diplomatic when dealing with difficulties and problems others may be experiencing (EQ)

• Minimum BCom Information Systems/Statistics/Mathematics, BEng Chem/Mech/Ind. or BSc

Information Systems;

• Industry recognized Project Management qualification advantageous

• Minimum 6-8 years working experience at Process Practitioner level;

We are currently looking for suitable candidates for this opportunity.

Interested candidates, please send through your updated CV to Sign in to view email or apply using the link provided in the post.