Technical & Administrative Assistant

Ear Institute is looking for a dedicated, professional, and reliable Technical and Administrative Assistant to join our team in Queenswood, Pretoria. This is a diverse role suited to someone who enjoys working with people, has an interest in technical tasks, and is comfortable handling administrative responsibilities. This is a hands-on, client-facing role that combines technical, administrative, and customer-service responsibilities.

The successful candidate will be patient-facing, assisting with hearing-aid repairs, testing and cleaning, earmould retubing, stock control, client queries, appointments, filing, and general office administration.

• Minor / basic repairs of faulty hearing aids
• Testing and cleaning of hearing aids
• Retubing of moulds
• Assist walk-in clients
• Stock control
• Basic administration - appointment making, filing, Reception duties
• Training will be given on the basic hearing aid fault-finding

• Must have Grade 12
• Computer Literate (Word, Excel, Outlook)
• Strong administrative background
• Customer-service orientated

• Previous experience in a healthcare, retail, technical or customer-service environment will be an advantage.

• Clear criminal record
• Syspro experience advantageous

• A genuine interest in helping people with hearing difficulties and improving their client experience.

• Market related
• Fully paid Provident fund
• Partially paid medical aid
• Annual Performance bonus

Email your CV to: Sign in to view email - with reference in subject line "Tech & Admin Assistant"

Closing date 6 October 2026.

Please consider your application unsuccesful if you have not been contacted within 72 hours of closing date.