Retail Supervisor - Canal Walk

SPC Management Service Solutions

Date: 2 weeks ago
City: Cape Town, Western Cape
Contract type: Full time

Key Responsibilities

  • Supervise and guide team members during shifts to ensure exceptional customer service and sales performance.
  • Support daily store functions including opening/closing, cash-ups, stock control, and visual merchandising.
  • Handle customer queries and escalate issues where needed.
  • Assist with team coaching, shift planning, and performance feedback.
  • Ensure store standards, health & safety, and company policies are maintained.
  • Monitor and report on sales performance and staff productivity.
  • Requirements:
    • Minimum 1–2 years’ experience in a retail environment, with some supervisory or team-leading experience.
    • Strong communication and interpersonal skills.
    • High level of reliability, initiative, and attention to detail.
    • Ability to lead by example and work well under pressure.
    • Matric essential; a relevant retail or business qualification is an advantage.
    • Computer literacy and experience with POS systems.

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