Credit Controller

Our client, a FMCG manufacturing company based the Plankenburg area of Stellenbosch is looking for a Credit Controller to join their finance team. This is a perfect position for growth, offering significant exposure to both financial and operational aspects of the business.

KEY PERFORMANCE AREAS

Financial Controls and Monthly reporting

• Compile and distribute monthly AR Ageing Analysis to the Financial Manager (FM), Sales Executives, and Key Account Managers (KAMs), including detailed commentary on overdue balances and breaches of credit terms.
• Prepare monthly customer cash flow projections to support financial planning and liquidity management.
• Ensure revenue integrity by validating all AR adjustments (settlement discounts, promotions, rebates), confirming proper authorization and compliance with internal policies.
• Manage debtor ledger risk, with a strong focus on resolving high-risk balances (90+ days) and improving recoverability.
• Conduct credit assessments for new and existing customers and facilitate credit limit increase requests for FM and CFO approval.
• Perform ongoing reviews of customer credit limits and submit well-motivated recommendations where limits are consistently exceeded.
• Place accounts on hold when limits are exceeded or payments are overdue

Supervise the Order-to-Cash (O2C) System & Workflow Management

• Oversee and optimize the end-to-end Order-to-Cash (O2C) process to ensure accuracy, efficiency, and alignment with financial controls.
• Identify process inefficiencies and implement system-driven improvements to enhance workflow performance.

SOP Governance & Compliance

• Maintain and continuously improve Standard Operating Procedures (SOPs) for Accounts Receivable and Sales Order functions.
• Drive standardization by enforcing adherence to SOPs and eliminating manual workarounds.
• Monitor compliance through periodic reviews of sales, invoicing, and credit note processes.
• Ensure accurate maintenance of customer trading terms within Syspro, including timely updates for renewals.
• Perform monthly rebate reconciliations, comparing provisions to actual payouts, and escalate unprovided or unauthorized rebates for approval.
• Review settlement discount usage, identifying and flagging non-compliant claims (e.g., discounts taken outside agreed terms).
• Reconcile monthly settlement discount provisions against actual payouts and report variances.
• Assess high-risk accounts and decide on escalations, legal action, or write-offs

Departmental Leadership & Administration:

• Lead and manage a team of five, ensuring alignment with departmental objectives and performance standards.
• Oversee workforce administration, including leave approvals, timekeeping, and payroll-related sign-offs.
• Implement and maintain a training tracker to identify and address skills gaps within the team.
• Conduct regular performance and progress meetings to resolve challenges and drive continuous improvement.

REQUIREMENTS

• Tertiary Education in a relevant field (e.g., Finance, Accounting, Business Administration) is required.
• Previous experience in a similar role within the FMCG industry.
• Proficiency in using Microsoft Office applications (Word, Excel, Outlook).
• Strong knowledge of accounting principles and best practices.
• Proficiency in accounting software (Syspro) is essential.
• Strong attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.
• Excellent communication skills (verbal and written), negotiation skills, and a strong customer-focused approach.
• Proven problem-solving abilities and a proactive attitude towards meeting customer needs.
• Ability to prioritize tasks, meet deadlines, and work effectively both independently and collaboratively within a team.

SALARY

Negotiable (depending on experience)

Please use the following reference number in the subject line of your email: CR772 when applying for this position. Please submit your CV in Word Format to ***email_hidden***. Kindly consider your application unsuccessful should you not receive feedback within 1 week.