Sales Executive

Digi cars have embarked on an exciting journey of automotive sales disruption in South Africa, providing our customers with a digitally immersive sales experience online and in real time. In keeping with this vision Digi Cars have launched our flagship Digital Dealership at 168 Grayston Drive and our Interactive Online platform.

Our philosophy is premised on the fact that buying a car is one of the most memorable experiences for anyone. Everything we do is thus built on creating a magical experience for every person who walks through our doors or interacts with our online platforms. Whether our clients are in the market for a well-loved second-hand vehicle or a luxury marque fresh out of the box, Digi Cars will help our customers rediscover the magic of finding their dream car

Achieve sales targets set by converting leads into sales through the execution of effective lead generation; application management and deal closure. Contribute to a culture of customer service excellence by ensuring that every customer experience has been outstanding. Adhere to legal compliance to the FICA regulation, POPI Act, Customer Protection Act, National Credit Act Accreditation and Treat Clients Fairly (TCF).

• Leads are generated through marketing team and uploaded onto the CRM
• Manage personal social media platforms like Facebook, Instagram, LinkedIn for lead generation as per social media policy to be in place to ensure brand integrity
• Superior client engagement over the phone (telephone etiquette) and face to face measured by call recordings and client feedback
• Broker lead generation via Calls, SMS and WhatsApp communication
• Generate leads and add to the platform daily
• Enter full broker information on the CRM when adding a lead for a new broker. It is unacceptable to have ‘unconfirmed broker’ on the CRM.
• Broker commission will not be paid unless the broker information is loaded correctly on the CRM. The lead source on the CRM and broker payment requisition must match fully before payment can be made.
• Ensure that data is accurately captured on lead source by ensuring that the deal sheet comments are captured correct. For example, a walk In from Facebook must be captured as Facebook/ walk Inn to ensure correct record keeping.
• Broker commission paid after pay-outs
• A lead cannot be denied if a potential customer has not been called, emailed or sms’d.
• All reasonable efforts to be made to convince a potential buyer to make a car purchase before a lead can be denied.
• All interactions with a client and all work/updates done on a lead must be captured clearly onto the comments log of the CRM. A R100 fine will be deducted off commission if you found to not follow this system.
• Queues to be worked on constantly to ensure no backlogs in queues.
• Be active on and use office what’s app groups for all work-related communication

• Grade 12 is essential
• Customer facing certification or diploma
• 3 years working experience in the motor sales industry as a sales executive
• MS Word: Word, Excel, PowerPoint
• Prior Industry related platform experience will be advantageous

Market related

Please send your CV to ***email_hidden***

Please deem your application unsuccessful should not hear from us within 30 days of the position being advertised.