Clothing Consultant

The position is responsible for sales in the L&A environment whether in store or at an event arranged by the ISG subsidiary. It is a skilled professional who builds customer relationships, follows up on leads, and maximizes sales opportunities. They identify prospects, ensure customer satisfaction, and constantly seek new opportunities to drive business growth.

• Present, promote and sell products using solid arguments to existing and prospective customers.

•Creating compelling sales pitches.

• Attending to phone calls and emails providing clients with the best possible assistance.

• Establish, develop and maintain positive business and customer relationships.

• Reach out to customer leads through cold calling when required to.

•Attend outdoor events as per company requirements.

• Expedite the resolution of customer problems and complaints to maximize satisfaction.

• Achieve agreed upon sales targets and outcomes within schedule.

• Coordinate sales effort with team members and other departments.

• Analyse the territory/market’s potential and inform the manager of any changes.

• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

• Continuously improve on feedback given.

• Ensuring compliance with regulations and emphasise safety practices during customer interactions.

• Maintain professional relations with intermediaries — distributors, wholesalers, suppliers etc.

• Window and counter display of the products must be done in an attractive manner to attract or induce the prospects to buy.

• Ensuring that department is always neat and presentable.

• Following SOPs implemented by management this includes completing all paperwork relating to a sale.

• Always monitor stock levels and informing manager when stock levels are low and need to be replenished.

• Proactively informing manager of products that are in great demand and not in stock.

•A high school qualification or equivalent.

•Prior experience (minimum 3 years) working in a retail environment.

•Attention to detail.

•Excellent organizational skills.

•Certification as per specific department requirements (for example “Com to trade”)

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