Account Manager - Social, Influencer & Content

Role Overview

Mood is looking for a proactive, highly organised Account Manager to lead client communication and oversee the execution of social-first marketing campaigns across content production, influencer marketing, social media management, and brand activations. This is a client-facing role suited to someone who thrives in a fast-paced agency environment, understands digital culture, and can confidently manage campaigns from briefing through to execution and reporting.

Key Responsibilities

Client & Account Management

• Manage day-to-day client communication and relationships
• Oversee timelines, deliverables, approvals, budgets, and reporting
• Coordinate internal teams, suppliers, creators, and production partners
• Ensure campaigns are delivered on strategy and on time

Social Media Management

• Manage social media content calendars and rollout plans
• Oversee content production across Instagram, TikTok, Facebook, and LinkedIn
• Identify trends and opportunities to improve engagement and reach
• Ensure content aligns with platform best practices and brand goals

Influencer Marketing

• Source and manage influencers and creators
• Coordinate briefs, deliverables, approvals, and reporting
• Manage influencer relationships and campaign performance tracking

Content Production & Activations

• Coordinate shoots, content production, and campaign logistics
• Support the execution of brand activations and experiential campaigns
• Assist with creative ideation and social-first campaign concepts

Requirements

• 2–4+ years experience in account management, social media, influencer marketing, or marketing
• Strong understanding of social media and digital culture
• Excellent communication and project management skills
• Highly organised, proactive, and detail-oriented
• Ability to manage multiple projects in a fast-paced environment

Ideal Candidate

• Social-first and culturally aware
• Strong communicator and relationship builder
• Solutions-driven and adaptable
• Passionate about content, creators, and brand storytelling

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