Massmart Funding Specialist

Overall Purpose of the Role

GoTyme Bank is actively seeking a dedicated and results-oriented retail sales consultant to work within a retail setting, with the primary goal of promoting GoTyme Bank products to prospective clients in order to maximise sales opportunities within the assigned retail store. The retail sales consultant is expected to inform clients about current product offerings, with a particular focus on the products that best meet the individual needs of each client. To excel in the role of a retail sales consultant, you should possess excellent communication skills, have in-depth product knowledge to effectively convey the value proposition to clients, and display a high level of professionalism. A good understanding of key business principles is also necessary to communicate effectively with potential clients. The ideal candidate must be self-driven, possess strong communication skills, and be able to engage with customer relations management staff within the retail environment to capitalise on sales opportunities.

Requirements

Experience and Skills Required

• Matric certificate

• Sales goal achievement and KPI management

• Pipeline management and prospecting
• Sales planning and organization
• Communication and telephone sales skills
• CRM system proficiency
• Relationship building and stakeholder management
• Lead management and conversion tracking
• Customer complaint resolution and problem-solving
• Marketing event planning and execution
• Merchant engagement and account management
• Customer relationship management (CRM)
• Flexibility and adaptability
• ·Attention to detail (documentation/record-keeping)
• AI & data analytics proficiency essential

Responsibilities

• Achieve stipulated sales goals and associated KPIs within set timeframes
• Create and maintain a sales leads pipeline through prospecting, lead management, and merchant visits
• Prepare daily and weekly sales activity plans
• Make and receive calls to promote Retail Capital products
• Track and follow up on conversations with prospective clients
• Build and maintain relationships with the CRM team in the retail environment
• Conduct regular merchant visits and relationship management
• Generate sales opportunities through internal and external engagement
• Organise and conduct indoor and outdoor marketing events in assigned geographical regions
• Record all sales activities and inputs via the CRM platform
• Submit loan applications in accordance with Retail Capital underwriting, compliance, and risk procedures
• Investigate and resolve customer complaints with suggested solutions
• Fulfill other team-related responsibilities as needed

Benefits

Group Life 1.73% of basic salary + R23 for funeral cover:

• 3 x your annual Risk Salary
• Global Education protector
• Disability
• Contribution protector up to 12 months
• Server Illness Benefit

Momentum Health (For Employees Earning R19,000 or less)

• This is medical insurance not medical aid.
• Main member contribution – R488

Medical aid options Discovery or Keyhealth

• Company contribution of R1600 per month for new employee earning above R19 000.00

Allan Gray – Retirement Annuity

• Employees can join and have their contribution deducted through payroll and paid over to get the tax benefit on it monthly.