UI / UX Lead

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Klarity is building inventory and POS infrastructure for independent and multi-store retailers. The platform manages complex operational logic including stock movements, offline transactions, multi-device reconciliation, permissions, reporting, and real-time data integrity. While the underlying system is sophisticated, the user experience must feel simple, intuitive, and fast. The UI / UX Lead is responsible for translating operational complexity into clarity, ensuring that busy retail teams can complete critical tasks without friction or confusion.

This role goes beyond aesthetics. It requires deep workflow thinking, systems design, and empathy for real-world retail environments where speed and accuracy matter. You will shape how retailers experience Klarity daily, from high-pressure checkout moments to back-office stock audits. Your work directly impacts adoption, retention, and perceived product quality. The goal is to create a product that feels obvious to use, reduces mistakes, and builds trust through clarity.

Product Experience Ownership

• Own end-to-end UX across POS, admin dashboard, reporting, and storefront
• Design workflows for high-pressure retail environments
• Ensure stock management actions are intuitive and low-risk
• Reduce cognitive load in data-heavy interfaces

Design System And Consistency

• Build and maintain a scalable design system
• Define component patterns and interaction states
• Ensure visual consistency across modules
• Document reusable UI patterns for engineering

Conversion And Usability Optimisation

• Improve onboarding clarity and activation
• Reduce user errors through interface design
• Translate customer feedback into UX improvements

Engineering Collaboration

• Deliver production-ready designs
• Work within technical constraints
• Ship iteratively with engineering

KPIs

• Time-to-first-successful-sale
• Reduction in usability-driven support tickets
• Activation rate post-onboarding
• Feature adoption rates

Ideal background

• 5+ years product design experience
• Experience in B2B SaaS or data-heavy systems
• Strong workflow-driven portfolio
• Comfortable in early-stage environments