Building Facility Manager

Duties & Responsibilities

Facilities Operations Management

• Ensure the effective day-to-day operation of assigned buildings and facilities.
• Monitor and maintain service delivery standards in accordance with contractual requirements.
• Manage operational risks and implement corrective actions where required.
• Ensure availability and reliability of all critical building systems and infrastructure.
• Coordinate emergency response activities and business continuity requirements.

Asset and Maintenance Management

• Develop and implement planned preventative maintenance (PPM) programmes.
• Ensure all statutory inspections, testing, and maintenance activities are completed timeously.
• Monitor asset performance and recommend replacement, refurbishment, or lifecycle interventions.
• Oversee corrective and reactive maintenance activities.
• Manage work orders through the CMMS/CAFM platform.

SHEQ and Statutory Compliance

• Ensure compliance with all applicable legislation, regulations, and Tsebo SHEQ standards.
• Conduct risk assessments and ensure implementation of mitigation measures.
• Manage statutory inspections and compliance documentation.
• Participate in audits and drive closure of audit findings.
• Promote a culture of safety, health, environmental responsibility, and quality performance.

Client Relationship Management

• Develop and maintain professional relationships with clients, occupants, and stakeholders.
• Act as the primary point of contact for facility-related matters.
• Resolve complaints and service issues within agreed timelines.
• Conduct regular client engagement meetings and site inspections.
• Identify opportunities to improve service delivery and enhance client satisfaction.

Contractor and Supplier Management

• Manage contractor performance against service level agreements and contractual obligations.
• Ensure contractors comply with safety, quality, and operational requirements.
• Review work quality and approve completed works.
• Manage permit-to-work processes and contractor access requirements.
• Support procurement and supplier performance initiatives.

Financial and Commercial Management

• Prepare and manage operational and maintenance budgets.
• Monitor expenditure against approved budgets.
• Identify cost-saving opportunities and operational efficiencies.
• Assist with monthly reporting, forecasts, and financial reviews.
• Support lifecycle planning and capital expenditure recommendations.

Project Coordination

• Coordinate minor projects, refurbishments, and asset replacement initiatives.
• Monitor project progress, costs, quality, and timelines.
• Liaise with clients, contractors, and stakeholders throughout project lifecycles.
• Ensure successful handover and close-out of completed projects.

People Management

• Lead, coach, and develop technical and operational teams.
• Conduct performance management discussions and development planning.
• Manage employee relations matters in accordance with company policies.
• Promote a high-performance and customer-focused culture.
• Ensure appropriate training and succession planning within the team.

Skills and Competencies

• Facilities and Building Management
• Mechanical and Electrical Systems
• Knowledge Preventative Maintenance Planning
• Asset Lifecycle Management
• CMMS / CAFM Systems
• SHEQ Management
• Budget Management
• Contract and Vendor Management
• Project Coordination
• Risk Management
• Financial Reporting
• Statutory Compliance

Qualifications

Qualifications

• National Diploma or Degree in Engineering, Facilities Management, Building Services, Property Management, or related discipline
• Trade Test (Electrical, Mechanical, HVAC, Refrigeration, or related field).
• Facilities Management Professional Certification.
• Project Management qualification.
• SAMTRAC or equivalent SHEQ qualification.

Experience

• 5–8 years' experience within Facilities Management or Building Operations.
• Experience managing technical maintenance programmes.
• Experience managing contractors and service providers.
• Experience managing budgets and cost controls.
• Experience engaging with corporate clients and stakeholders.