Collections Agent
ExecutivePlacements.com
Date: 4 days ago
City: Cape Town, Western Cape
Contract type: Full time
Recruiter
Call Centre Staffing
Job Ref
CPT002033/LS
Date posted
Thursday, July 30, 2026
Location
Tygervalley, South Africa
SUMMARY
Our client based in Tygervalley is looking for Collections agents to collect overdue amounts on different mandates.
POSITION INFO
Responsibilities: Contacting Debtors - Reach out to individuals that have outstanding debts via phone, email, or written communication. Negotiating Payments : Work with debtors to arrange payment plans, negotiate settlements, and determine feasible payment options. Monitoring Payments : Track and monitor payments to ensure debtors are meeting their obligations. Follow up on missed or late payments. Documenting Interactions : Maintain accurate records of all communications and transactions with debtors for tracking purposes. Customer Service : Provide a professional and empathetic approach to debtors, balancing firmness with understanding to maintain positive relationships. Meet collections targets. Requirements: 1 year Debt Collections experience. Grade 12 Must be criminal and credit clear.
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