Front Desk Receptionist

The Rockefeller Hotel is seeking a professional, friendly, and customer-focused Front Desk Receptionist to be the first point of contact for our guests. The successful candidate will play a key role in creating exceptional guest experiences by delivering warm hospitality, managing the reception desk efficiently, and ensuring smooth check-in and check-out processes.

As the face of the hotel, you will welcome guests, handle reservations and enquiries, provide information about hotel facilities and local attractions, process payments, and resolve guest concerns with professionalism and care. You will work closely with other hotel departments to ensure seamless service delivery and maintain the high standards of excellence that define The Rockefeller Hotel.