General Assistant - Fibre

The General Assistant supports fibre installation operations by assisting technicians,

handling basic administrative tasks, maintaining tools and equipment, and ensuring

efficient day-to-day site activities. This role is ideal for someone hands-on, reliable, and

eager to learn about fibre network installations.

Key Responsibilities

Operational Support

• Assist fibre installation technicians on-site with cabling, digging, and equipment

setup

• Help with loading, unloading, and transporting materials and tools
• Prepare work sites by clearing debris and ensuring safety standards are met
• Carry out basic installation tasks under supervision (e.g., cable pulling, trench

preparation)

• Support maintenance and repair tasks when required

Logistics & Equipment Handling

• Maintain inventory of materials, tools, and equipment
• Ensure all tools are clean, safe, and operational
• Assist in tracking usage of fibre materials (cables, connectors, ducts)
• Report damaged or missing equipment

Administrative Support

• Assist with documentation such as job sheets, installation reports, and checklists
• Capture basic data related to completed installations
• Support coordination between teams and supervisors

Health & Safety Compliance

• Follow company health and safety procedures at all times
• Wear required personal protective equipment (PPE)
• Report hazards, accidents, or unsafe conditions immediately

Skills & Competencies

• Basic understanding of construction or technical work (fibre knowledge is an

advantage)

• Good physical fitness and ability to perform manual labour
• Strong work ethic and willingness to learn
• Good communication and teamwork skills
• Attention to detail and ability to follow instructions
• Basic problem-solving abilities

Minimum Requirements

• Matric certificate (or equivalent)
• Valid driver’s license (advantageous)
• Previous experience in construction, telecoms, or technical environments

(preferred but not required)

• Ability to work outdoors in various weather conditions
• Flexibility to work overtime or travel when required

Working Conditions

• Field-based role involving outdoor work
• Exposure to construction environments
• May require lifting heavy equipment
• Travel to various installation sites

Key Performance Indicators (KPIs)

• Timely completion of assigned tasks
• Adherence to health and safety standards
• Accuracy in reporting and documentation
• Equipment care and inventory management
• Team support effectiveness

Growth Opportunities

• Training in fibre installation and network infrastructure
• Opportunity to progress into Fibre Technician or Installer role