Sales Administrator (Cape Town)

Job Purpose

The Sales Administrator is responsible for assisting the Sales Executives with sales calls on Mustek Products and building customer relationships.

Responsibilities

Sales Assistance

• Responsible for processing orders by telephone, email or mail.
• Check that orders include the correct prices, discounts and product numbers and enter them into the company’s computer system.
• Administrators maintain sales records and update customer records.
• Provide information on sales by product line or territory that sales managers use to prepare reports and monitor performance.
• Processing a high volume of product orders.
• Processing invoices for all sales transactions.
• Checking prices and contracts are up to date.
• Reporting monthly sales results to the sales team.
• Supporting the sales force with general operations to help reach the team’s objectives.
• Taking phone calls from customers.
• Communicating internally important feedback from customers.
• Processing staff timesheets.
• Dealing with and responding to high volumes of emails.

Education and Experience

• Matric
• Sales and/or Marketing qualification preferred
• 1 year experience within ICT industry sales and marketing

Skills and Knowledge

• Exposure to chain stores
• Computer knowledge, specifically MS office applications
• Basic knowledge of budgeting, sales and marketing principles
• ICT industry knowledge
• Good administration skills
• Good telephone etiquette
• Good communication skills
• Good people handling skills
• Networking skills
• Organising skills
• Time management skills
• Efficient computer literacy especially in MS applications