Onboarding Analyst (CR764)

Our client, a passionate team specialising in the web app & IT consulting sphere (aimed primarily at helping independent financial advisers manage, split, track, and analyse revenue) is looking for an Onboarding Specialist to join their team.

KEY PERFORMANCE AREAS

• You will be assisting our team of Onboarding Business Analysts, ensuring that new customer onboardings are executed timeously and accurately. Along with helping provide customers with an awesome first experience, you will use your out-of-the-box thinking skills to help improve and standardize business processes.
• Collate and process data from various external sources
• Data analysis, clean up, and standardisation
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Ensure the ongoing success of new clients
• Identify opportunities to drive product refinements to continuously enhance the customer experience.

REQUIREMENTS

• You are an out-of-the-box thinker, a brilliant multi-tasker, have a natural aptitude for organizing and are always keen to solve tricky problems with some creative ideas. In your everyday life you inspire change and believe that there is always a better, easier way to do everything (yes, everything!). Through some weird cosmic twist of fate you also like prepping large amounts of data in Excel spreadsheets (Because who doesn’t, right?).
• Bachelor's degree or higher in finance, or related field (required)
• Minimum 3 years' working experience in an accounting position (required)
• Working experience in the South African financial services/financial planning industry (preferable)
• Experience using online software tools will be highly advantageous
• Proven experience working with large datasets and pattern identification.
• Advanced knowledge of Excel
• Analytical thinking and problem-solving
• Highly adaptable to a variety of software, tools, and programs
• Hungry, resilient, and motivated to succeed
• Self-motivated and proactive, yet a team player
• Detail-orientated and capable of delivering a high level of accuracy
• Organizational and administrative skills
• Excellent written and verbal communication skills (English and Afrikaans)
• The ability to build and maintain meaningful relationships
• The ability to 'approach and own' and continuously look for opportunities to develop
• Ability to recognise and embrace change
• A client focused and collaborative approach
• Intellectual curiosity

SALARY

• Market-related salary, negotiable
• Group risk benefits, including Life Cover, Gap Cover, etc.
• Flexible hours + work-from-home opportunities. We value output over effort. Measure results instead of clock-watch.

Please use the following reference number in the subject line of your email: CR764 when applying for this position. Please submit your CV in Word Format, your salary expectation and notice period to Sign in to view email. Kindly consider your application unsuccessful should you not receive feedback within 1 week.