Easy Roster Clerk (Security)

Job Context

Servest Security has an exciting opportunity for an EasyRoster Clerk to join our team. The role is responsible for supporting operations in achieving better control over wage costs and staffing functions through the effective use of EasyRoster. This includes scheduling, deployment, and capturing attendance information.

The EasyRoster Clerk will play a key role in ensuring that costs, such as overtime and non-productive time, are kept to a minimum while ensuring that personnel requirements are accurately and efficiently met. The position is based in Secunda.

Minimum Requirements

• Matric/Grade 12
• Relevant Qualification
• Minimum of 2 - 3 years Easy Roster and administration experience
• Computer skills (Ms Office, advance Excel, Powerpoint)
• Excellent communication skills and problem-solving skills
• Must have knowledge of the Basic Conditions of employment Act, Labour Relations Act, Psira Act, National Bargaining Council for Private Security.
• Clear criminal record

Duties & Responsibilities

• Complete, balance and submit monthly rosters to the Operations Manager and Regional Manager for approval by the 15th of each month.
• Process roster changes only when received in writing.
• Ensure that all approved leave is allocated and accurately reflected on the roster.
• Identify colleagues with leave at risk, contact them, and roster them in accordance with the Regional Manager’s instructions.
• Ensure that all guard redeployments are authorised and processed in writing.
• Engage with Site Managers between the 9th and 12th of each month to verify that site rosters are accurate and up to date.
• Capture all actual hours worked on the wage report, ensuring that the information is complete and accurate.
• Sign off posting sheets after processing and ensure that they are properly filed.
• Ensure that all forms of leave are captured and processed before the end of each payroll cycle.
• Ensure that spare guard actuals are captured against the specific site where the officer worked and not against the spare roster.
• Obtain all approved pay queries from the Operations Manager, update the pay query spreadsheet, and submit it to the Regional Manager for approval.
• Once pay queries have been approved, ensure that they are printed, signed by the Regional Manager and submitted to Payroll for processing.
• Ensure that every pay query is supported by the relevant timesheet and a copy of the employee’s payslip before processing.
• Send timesheets to sites twice a month for confirmation.
• Review all returned timesheets and make the necessary corrections on EasyRoster once the changes have been confirmed.
• In accordance with approved HR procedures, ensure that any employee absent for four or more consecutive shifts is sent a telegram via the SMS system instructing the employee to report for duty.
• Communicate with the Control Room and instruct Controllers not to post an employee until the employee has met with Management, where required in line with approved procedures.