Shift Leader

City

Canelands, KwaZulu-Natal, South Africa

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Department: Operations

Function: Manufacturing

Employee Type: Permanent Full Time

Seniority Level: Mid-Senior level

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Job Title Shift Team Leader

Designation Team Coordinator

Reporting To Plant Manager

Function Manufacturing

Location Durban, South Africa

ABOUT UPL

UPL is focused on emerging as a premier global provider of total crop solutions designed to secure the world’s long-term food supply. Winning farmer's hearts across the globe, while leading the way with innovative products and services that make agriculture sustainable, UPL is the fastest-growing company in the industry. Our successes in the field add up to powerful financials. UPL delivers results from protecting crops that translate into attractive investor value. Based on the recognition that humankind is one community, UPL’s overarching commitment is to improve areas of its presence, workplace, and customer engagement.

Our purpose is ‘OpenAg’. An agriculture network that feeds sustainable growth for all. No limits, no borders.

We are one team, for maximum impact. One team with shared goals. We have a laser-like focus on what our customers need and want, on anticipating their future needs, and on how we can create innovative solutions and experiences for them. We think outside the box and go beyond our comfort zone. We believe in agility, we mix the power of speed, with structure from process. And wherever we can, we always believe in having fun

Role Summary

The Team Leader is responsible for leading a team of operators to ensure efficient and safe production processes within the chemical manufacturing plant. This role requires effective communication, problem-solving abilities, and operational knowledge to meet production targets while maintaining quality and safety standards.

Role Responsibilities

Supervise daily operations within the designated area of the plant, ensuring production goals and quality standards are achieved on time and in full.

Train, mentor, and support team members, fostering a collaborative team environment.

Monitor team performance, providing feedback and conducting performance evaluations.

Coordinate workflows, ensuring resources are allocated effectively to maximize efficiency.

Implement and enforce safety protocols and regulations to maintain a safe working environment.

Troubleshoot operational issues and coordinate with maintenance and engineering teams for solutions.

Participate in stock counts, reconcile Raw Material stock during stock takes.

Responsibility Weightage and % of Time Spent Matrix

Responsibility

Weightage

% of Time Spent

Manufacturing

60%

Warehouse

10%

Maintenance

10%

Quality Control

10%

Health Safety & Environment

10%

Financial Accountability

No batch rejects

No Product Cross Contamination (Internal / External)

Strict adherence to timekeeping

Strategic: Strategic 10%; Tactical 90%

Number of Direct Reports: minimum 17 operators

Number of Indirect Reports: None

Internal Stakeholders

Stakeholder 1

Maintenance

Quality Control

Quality Assurance

Continuous Improvement

Health, Safety and Environment

External Interactions

External Interaction 1

None

Knowledge, Skills and Experience Required

Technical Requirements

Diploma in Chemical Engineering, Industrial Technology, or relevant field.

3-5 years in a manufacturing environment, preferably in a leadership role within the chemical industry.

Strong leadership, communication, and problem-solving skills. Familiarity with safety and quality assurance protocols.

Behavioural Requirements

High Performance Culture Focused

Level-headed

Assertive

Interpersonal skills

Ability to multi-task

Detail orientated

Ability to prioritise

Organised

Stress tolerance

Computer literacy

UPL Competencies

Adaptability & Resilience

Recognizes and is open to changing circumstances and alters behavior and scales up as necessary; increases personal awareness and appreciation of individual and cultural differences to create an open, inclusive, and accepting workplace

Entrepreneurial Mindset

Has a creative mindset and ability to think holistically, takes calculated risks and maximizes opportunities

Results Orientations

Acts, pursues goals with persistence and achieves results; communicates goals and vision to the team to drive enthusiasm and ambition

Execution Excellence

Enhances the speed of execution and builds efficiency in processes, systems, and people; has sharp focus on quality-orientation

Strategic Orientation

Demonstrates knowledge of the social, economic, and environmental factors and how they impact the business. Identifies key issues that could impact the business and develops strategy through an analytical lens / design thinking

Building Teams and Talent

Empowers colleagues through knowledge sharing and delegation, quickly establishing rapport; provides recognition for achievements and accomplishments

Customer Centricity

Understands the customer needs and pain points, fulfills the needs and expectations by focusing on creating value for customers.