Junior Project Manager - SaaS (Growth Path to Product Manager)

NxaTel | Contract

Junior Project Manager - SaaS (Growth Path to Product Manager)

Menlo Park, South Africa | Posted on 31/01/2026

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Job Information

• Date Opened 31/01/2026
• Job Type Contract
• Industry Product & Design
• Work Experience 1-3 years
• City Menlo Park
• Province Gauteng
• Country South Africa
• Postal Code 0060

Nxatel is a Modern Unified communication platform, for Small and Medium businesses. That allows you to get local numbers from over 10+ African countries to use on any device. It’s easy to set-up you just need is 3 minutes and you gain access to the cloud phone system, virtual meetings, team chats and cloud storing all in a secure platform

Role Overview

NxaTel is looking for a Junior Project Manager who will grow into a Product Manager role over time. This role is ideal for a structured, curious, and driven individual who enjoys coordinating work, solving problems, and turning ideas into execution.

In the early phase, the role is project- and execution-focused. Over time, as the individual gains deeper understanding of our products, customers, and operations, the role will evolve into owning and shaping products across the business.

This is a hands-on role with real responsibility and a clear growth path.

Key Responsibilities (Junior Project Manager Phase)

• Project Coordination & Execution
• Track internal projects, tasks, and timelines across teams (technical, support, vendors).
• Follow up with stakeholders to ensure tasks are completed on time.
• Identify blockers early and escalate clearly.
• Maintain project plans, task boards, and status updates.
• Prepare weekly project status reports for management.
• Requirements & Documentation
• Work with internal teams to understand business and customer requirements.
• Document requirements clearly and simply (what needs to be done and why).
• Ensure alignment between business needs and technical execution.
• Maintain basic documentation for projects and internal processes.
• Cross-Team Collaboration
• Coordinate between support, technical teams, and management.
• Ensure clear communication and handovers between teams.
• Help translate technical information into business-friendly language.
• Product & Customer Exposure
• Assist in gathering customer feedback and recurring issues from support and operations.
• Track common requests, complaints, and improvement opportunities.
• Support internal teams with product-related information and updates.

Growth Path: Transition to Product Manager

Over 6–12 months, the role will gradually expand to include:

• Owning specific products or product components end-to-end.
• Helping define product improvements based on customer feedback and operational insights.
• Supporting product roadmap planning and prioritisation.
• Working closely with technical and support leadership to improve product quality and usability.
• Monitoring basic product performance metrics and trends.

This growth is performance-based and depends on demonstrated ownership, initiative, and reliability.

Requirements

Qualifications & Profile

Required

• Diploma or degree (completed or in progress) in Business, IT, Engineering, Operations, or a related field.
• Strong organisational and follow-up skills.
• Ability to manage multiple tasks and deadlines.
• Clear written and verbal communication.
• Comfortable working with structure, checklists, and task tracking tools.
• Willingness to learn and take ownership.

Nice To Have

• Exposure to project coordination, operations, or product-related work.
• Familiarity with tools like Trello, Jira, ClickUp, or similar.
• Interest in technology, telecoms, or software products.

Benefits

UIF

Provident fund & Funeral Benefit after permanent

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