Field Technician Intern

NxaTel | Contract

Field Technician Intern

Menlo Park, South Africa | Posted on 08/10/2025

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Job Information

• Date Opened 08/10/2025
• Job Type Contract
• Industry Internship Program
• Work Experience Fresher
• Salary 6000
• City Menlo Park
• Province A Coruña (La Coruña)
• Country South Africa
• Postal Code 0060

Nxatel is a Modern Unified communication platform, for Small and Medium businesses. That allows you to get local numbers from over 10+ African countries to use on any device. It’s easy to set-up you just need is 3 minutes and you gain access to the cloud phone system, virtual meetings, team chats and cloud storing all in a secure platform

Job Description: Field Technician Intern

Company: NxaTel Pty Ltd

Location: Pretoria / Field Based (with office coordination at NxaTel HQ)

Position Type: Internship (3–6 months, with potential for extension)

About NxaTel

NxaTel is a South African technology company providing unified communications and SaaS solutions to small and medium businesses. We’re passionate about excellence, accountability, and creating impactful customer experiences.

Role Overview

We are seeking a Field Technician Intern to join our Service Delivery team. This role offers real-world, hands-on experience in installations, VoIP systems, networking, and customer training. The intern will work closely with senior technicians to ensure successful service activations and high customer satisfaction.

Key Responsibilities

• Assist with on-site installations of VoIP, LTE, and fibre solutions.
• Configure routers, SIP devices, and customer equipment under supervision.
• Perform site assessments and document installation details accurately.
• Support customers with onboarding and product demonstrations.
• Report faults and assist in troubleshooting on-site or remotely.
• Maintain proper stock, tools, and job cards for each installation.
• Collaborate with the Support and Billing teams to close installation tickets.

Requirements

• Studying or recently completed a qualification in IT, Networking, or Telecommunications.
• Basic understanding of networking principles, IP addressing, and VoIP.
• Willingness to work in the field and travel to client sites.
• Good communication and customer-service skills.
• Problem-solving mindset and ability to work under supervision.
• Valid driver’s license or learner’s permit (advantageous).

Benefits

What We Offer

• Practical experience with real-world installations and network systems.
• Mentorship from experienced field and VoIP technicians.
• Exposure to end-to-end service delivery, from deployment to client handover.
• Certificate of Completion and possible full-time employment opportunities.

How To Apply

Send your CV and motivation letter to Sign in to view email with the subject line: Internship Application – Field Technician Intern.

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