Software Implementation Engineer (AI & Agentic Workflows)

Our client is looking for a Software Implementation Engineer who is passionate about Artificial Intelligence, enterprise systems, and solving complex business challenges. This is an exciting opportunity to join a rapidly growing technology business where you will design and deploy AI-powered workflows that transform the way organisations operate.

Key Responsibilities

• Design and implement AI-driven workflows and autonomous business processes.
• Integrate enterprise platforms using REST APIs, Webhooks and automation tools.
• Build event-driven solutions that synchronise business systems in real time.
• Collaborate with clients to translate business objectives into technical solutions.
• Develop, test and optimise AI implementations for performance and reliability.
• Analyse solution performance and identify opportunities for continuous improvement.
• Produce technical documentation and implementation plans.
• Work closely with cross-functional technical and client-facing teams.

Requirements

• Bachelor's Degree in Computer Science, Engineering or a related discipline.
• Minimum 2 years' relevant software implementation or integration experience.
• Experience working with REST APIs and Webhook architectures.
• Exposure to Large Language Models (LLMs), AI workflows or Retrieval-Augmented Generation (RAG).
• Strong Python and data transformation skills.
• Experience integrating enterprise applications such as CRM platforms.
• Excellent analytical, communication and problem-solving abilities.
• Experience with AI solutions in contact centre environments will be advantageous.

Only shortlisted candidates will be contacted.

Submit your CV to Sign in to view email or call 021 555 0432.

Visit our website for more exciting career opportunities: https://mspstaffingza.co/

Correspondence will only be conducted with short listed candidates. Should you not hear from us within 4 days, please consider your application unsuccessful.