Outbound Client Care Consultant (VAPS)

We’ve got a position available for an outbound client care consultant - value added products

Company: King Price

Purpose of the position

Providing superior service to internal and external clients. Selling value added products in order to retain existing clients and attract new business for the organisation.

Responsibilities

• Upselling a variety of products to existing clients
• Maintaining quality standards in line with King Price’s values
• Assisting with client queries and updates

Requirements

• Matric or matric equivalent (essential)
• RE5 (essential)
• Full FAIS Qualification (advantageous)
• Previous call centre experience, preferably in client care and/or sales environments (essential)
• Excellent product knowledge

Skills and Attributes

• Live the King Price values
• Excellent attention to detail and quality oriented
• Strong problem-solving, decision-making and objection handling skills
• Deadline and results driven
• Ability to cooperate and communicate with all levels of management and with external clients
• Strong people skills and client-oriented
• Team player
• Show traits of resilience, integrity, ambition and passion
• Work well under pressure

Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.