Client Service Executive-Roodepoort

Placement Pros Recruitment

Date: 3 weeks ago
City: Johannesburg, Gauteng
Contract type: Full time

A Specialised Insurance provider in Roodepoort is looking for a Client Service Executive to provide personalised and attentive customer service to their policyholders.

  • Build continuous relationships with clients in order to identify their needs
  • Be proactive in providing timely feedback to customers daily
  • Engage with clients on any questions they may have regarding the various products and services
  • Be diligent in updating the system and database with new information obtained from clients
  • Create and maintain client files
  • Take responsibility for the renewals of client policies
  • Client retention
  • Must be solution-orientated and provide resolution to clients in regard to any problems that may arise in relation to their short-term insurance policy.
  • Completed degree, preferably BCom
  • Very strong academic results
  • Fluent in English and Afrikaans

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