Junior Executive Business Manager MMH260629-1

Role Purpose

To provide proactive, high-impact executive and personal assistant support to the Executive: Group Technology. The role requires strong judgement, discretion, organisational excellence, and the ability to operate confidently within a complex, fast-moving enterprise environment. The incumbent will act as a trusted business partner, enabling executive effectiveness, operational efficiency, and stakeholder alignment.

Requirements

Formal Qualifications

• Diploma or degree in Business Administration, Office Management, or related field preferred.
• Certifications in project management or professional support functions are advantageous.

Experience

• 2-4 years of experience providing business management in a corporate environment.
• 10+ yearsof experience providing executive administration support
• Proven track record in coordination of projects, stakeholder engagement, and handling confidential information.

Duties and Responsibilities

Executive Support

• Provide comprehensive diary management, travel coordination, meeting scheduling, and correspondence handling for senior executives, including supporting decision-making through informed scheduling and prioritisation.
• Prepare agendas, take minutes, and track action items to ensure follow-through, while capturing decision contexts and support executive decision-making processes.
• Manage confidential information with discretion and maintain professional communication with stakeholders.

Business Management

• Assist in project coordination, tracking timelines, risks, dependencies, and deliverables, while interpreting relevant data and driving accountability across leadership.
• Support operational planning, resource allocation, and business performance monitoring.
• Liaise with cross-functional teams to drive initiatives and ensure alignment with business objectives.

Reporting & Insights

• Compile and consolidate data into dashboards, presentations, and reports for executive review, interpreting data to provide actionable insights that support decision-making.
• Interpret data to provide actionable insights and support decision-making, enhancing leadership accountability.

Governance

• Maintain adherence to corporate governance standards and support compliance activities, while helping drive accountability across leadership structures.
• Assist in preparing documentation for governance forums, committees, and audit processes.

Process Improvement

• Identify opportunities for process optimisation and implement enhancements in administrative and operational workflows, using data insights to inform improvements and drive accountability.
• Develop and maintain tools, templates, and trackers to improve efficiency and reporting accuracy.

Success Measures

• Effective and efficient executive support, measured by timely and accurate handling of schedules, meetings, and communications, and ability to support decision-making.
• Delivery of business management tasks and projects within agreed timelines and quality standards, demonstrating data interpretation and accountability.
• Quality of reports, dashboards, and insights provided to executives contributing to informed decision-making and leadership accountability.
• Demonstrated improvements in processes and operational workflows, informed by data insights and creating accountability structures.
• Positive stakeholder feedback and successful collaboration across functions, particularly when supporting decision-making and leadership accountability.

What Success Looks Like in 6 Months

• Executives consistently supported with clear decision-making inputs and actionable insights.
• Data-driven reports and dashboards are regularly interpreted to influence leadership decisions.
• An embedded system ensures full accountability for tasks and actions across the leadership team.
• Process improvements lead to measurable efficiency gains and enhanced operational workflows.
• Stakeholder feedback highlights increased confidence in the executive support and business management function.

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