SAP Functional Consultant (Advanced)

Reference: JHB001505-SN-1

ESSENTIAL SKILLS

• SAP SD Certification
• Vast SAP SD experience
• Operations experience (ticket handling, problem, incident management)
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

ADVANTAGEOUS SKILLS

• SAP FI Experience
• SAP MM Experience
• SAP ABAP debugging
• IDocs, AIF
• SAP S/4 HANA
• Jira and Confluence experience
• Strong interpersonal, communication & presentation skills
• Self-motivated and keen attention to detail / time management

RESPONSIBILITIES

• Interface Monitoring: IDOC and RFC's processing
• Receiving, troubleshooting, resolving and closing Operational and Maintenance tickets within defined SLA’s (Service Level Agreements).
• Create and maintain Solution Guides.
• Ensure Knowledge Transfer within team
• Interaction with clients through meetings, calls and emails
• Executing the required changes through configuration
• Executing the analysis and resolution of Production Support calls
• Interact with consultants across broader team locally and abroad
• Execution according to the Agile Methodology and attending of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings etc.
• Daily use of the Agile Tool Chain, as per the updates required by the respective feature team(s).

QUALIFICATIONS/EXPERIENCE

• Relevant IT / Business Degree or Certifications
• 5+ years’ experience

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